By Tim Mooney
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Extra resources for Courageous Training: Bold Actions for Business Results
Similarly, courage alone is not sufﬁcient. Very often, what are initially seen as brave acts are in reality acts of recklessness. Without a careful plan, a formula for actions likely to work, and the tools and skills to accomplish the plan, bravery alone can lead to disaster. In our experience, a 32 Courageous Training training leader acting courageously without the terra ﬁrma of a solid and proven conceptual base will only end up being ﬁred, never establishing the longevity and partnerships needed to grow truly worthwhile outcomes.
As a part of this teleconference, L&D would also brieﬂy instruct the sales managers on actions they could take to help ensure that their sales teams were successfully using the new skills and focusing on the execution of the sales strategy. Finally, L&D would provide the managers with a template and suggestions for how they could conduct brief one-on-one discussions with their direct reports who would be participating in the training. In these one-on-one discussions, the managers would be asked to explain their expectations and to help each trainee arrive at a clear plan to leverage their individual learning into job tasks that would help them and the business succeed.
The senior leadership group had some disagreements about the overall business strategy that did not surface until Pat began to dig into the group’s expectations. Two of the directors were not sold on the reliance on channel partners that the strategy envisioned. They wanted more company autonomy in closing ﬁnancial agreements with channel partner companies. It was clear to Pat What Is Courageous Training? 25 that their disagreement was likely to lead to a failure to support the strategy. She and the Vice President revised the pilot plan to exclude these directors’ employees from the ﬁrst round of training until they could resolve the issues.